FAQ

Yes! Anderson's is a privately operated company and does not receive any grants or outside underwriting that, to our knowledge, would conflict with funding sources you may use to offset the cost of distribution. However, always be sure to consult with your grant provider to be sure of their spending guidelines and rules.

Ship/Deliver to:

Anderson's Brochure Distribution Service
ATTN: Shows Program
1 Grove Street, Suite 103-B
Pittsford, New York 14534

What are the receiving capabilities at your warehouse? The Old Pickle Factory building (as it is known) is typically open from 8am-5pm weekdays. If a delivery is coming before or after, you’d have to make arrangements for Don to be there to unlock the doors for access. He’s local (I’m long distance). We have two receiving entrances. A garage door on the street side and a loading dock on the parking lot side. Both can be opened by users by entering one of the side doors next to the big doors.

Will the delivery truck need a liftgate and a pallet jack? I’ve attached images of the delivery doors. For the garage door, one would need a cart to bring items from outside and up a ramp with a narrow pathway, as the building manager stores a lot of stuff to the sides disallowing backing into the building. For the loading dock, there is a wide metal “ramp/connector” that can be laid down between the truck and floor, so that the driver could use their own jack or the pallet jack inside to offload pallets, if it is a higher box truck or tractor trailer. Otherwise, if it is a delivery van, using the loading dock may call for two people – one offloading from the van to another stacking on carts or a pallet inside.   

Or are you able to remove pallets from a truck? Yes. See above. We recommend regardless of how you plan to ship, that you work directly with Don to coordinate the arrival date so that he’s either there to assist, or can notify the building manager – Jared – that a large shipment is arriving (and in what capacity). Don’s direct cell is 585-506-6788.

The loading dock door on the parking lot side of the building. Side entrance to the right. Enter at the side and unhook the door to open. This is the best door for large trucks. 

The garage door on the street side of the building. You can enter the door down to the left. As you approach the interior side of the garage door, the operating buttons are on the right. This is a good door for dropping off smaller shipments via car or van. Recommend bringing your own handcart. there is a steep incline from the garage door to the main floor, with minimal walking space between items stored by the building operators. Drop boxes against the wall by the Anderson's storage room, located back by the side entrance (store room doors are labeled). 

Yes, you can do this. If you're only reserving ONE rack space at a show, it might be easiest to fill out separate forms for each piece, indicating the targeted shows, especially if they're different sizes/pricing (small vs. large). However, you can make notes on a single form instructing us on which brochure goes to which show. We'll be sure your reserved rack space is filled with the appropriate item. If you want more than one of your brochures at a show, see the next Q.

Yes! You're reserving a rack space with each contract form, to be filled with at least one of your print items. We recommend submitting a separate form for each separate piece, indicating the targeted shows, especially if the brochures are the same size/pricing. This will help us better track your inventory, reserve a rack slot for EACH brochure, and make sure all brochures are at the selected shows.

Maybe. We know how it goes for associations and operating with a myriad of funding sources, each with their unique rules and regulations. Give us a call and we'll gladly discuss with you a payment option that fits both of our needs as a service provider and valued customer (including the early bird discount rate).

We welcome your enrollment at any time. Logistics vary for each show, but on average we’d need your materials shipped to arrive at our warehouse at least a week prior to the show start date so we have time to log them in and pack them into the transport vehicle. If time is of the essence, call us to coordinate other options.

Yes! Yes you should. You're basically reserving a rack space with each contract. So, you can send existing collateral to get you through the start of the next show cycle. Then, send the balance in new stock when it is printed. We'll swap them out for the rest of the show season upon receipt. Don't be conspicuous by your absence!